For information regarding our ODBC drivers, please see the following support areas:
We are committed to providing you with timely, professional technical support. The best way we know how to do that is through e-mail. E-mail allows us to effectively communicate without requiring you to leave voice messages, putting you on hold, etc.
If you need technical support, please send us an e-mail at firstname.lastname@example.org (se habla español).
Be sure to include the following information in your e-mail:
- A description of the task you are attempting to perform
- What you expected to happen
- What actually happened
- Your name and product license key (if applicable)
- Which version you are using
- Which version of Mac OS X you are using
- Which server OS and database version you are using
We will do everything we can to answer your question or solve your issue as quickly as possible.